Privacy Policy

Privacy Policy

Effective Date: 13/11/2024

Doyouf Errahmane Travel Agency respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect different types of information to provide and improve our services:

  • Personal Information: This includes your name, email, phone number, address, and any other information you provide when booking with us.
  • Payment Information: For transactions, we collect payment details such as credit card information, which is securely processed by our payment provider.
  • Travel Information: Information related to your travel preferences, passport details, and visa requirements to customize and complete your booking.
  • Usage Information: We may collect information about your interactions with our website, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Booking and Reservation: To process and manage your travel bookings and reservations.
  • Communication: To communicate with you regarding your bookings, updates, and customer support.
  • Personalization: To tailor our services to your preferences and improve your experience.
  • Marketing: With your consent, we may send you promotional materials about new services, special offers, or other information you may find interesting.
  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations.

3. Sharing Your Information

We may share your information in the following situations:

  • With Service Providers: We share information with trusted third-party service providers (such as airlines, hotels, and insurance companies) to fulfill your travel requirements.
  • For Legal Purposes: We may disclose your information if required by law, in response to legal processes, or to protect our rights, customers, and property.
  • With Consent: We may share your information with other third parties with your explicit consent.

4. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no electronic transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can modify your browser settings to refuse cookies, but this may affect the functionality of our website.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request correction of any incorrect or incomplete data.
  • Deletion: Request deletion of your personal data under certain conditions.
  • Objection: Object to the processing of your personal data.
  • Withdrawal of Consent: If you previously consented to data processing, you have the right to withdraw that consent.

To exercise any of these rights, please contact us at doyouf.voyage@gmail.com.

8. Children’s Privacy

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on our website, and the effective date will be updated accordingly.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data handling practices, please contact us: